Privacy Policies

We may collect information that you voluntarily provide when you:

• Create an account or enroll in a Be Solid Learning membership

• Purchase products or services

• Join our email list

• Complete forms, surveys, or questionnaires

• Participate in Parent Academy, Kids Academy, Family Academy, Live Labs, community spaces, or other Be Solid Learning activities

• Contact us for customer support or other assistance

This information may include your name, email address, billing information, information necessary to manage your membership, and information you choose to provide about your family or children.

We may also automatically collect limited technical information when you use our website, such as browser type, device information, IP address, pages visited, and website usage information through cookies and similar technologies.

Payments may be processed through third-party payment providers. Be Solid Learning does not necessarily receive or store complete payment-card information. Payment providers process information according to their own privacy and security practices.

Be Solid Learning may provide online community spaces, Live Labs, group discussions, or other interactive experiences.

Information voluntarily shared in a community or group environment may be visible to other participants. Families should avoid posting sensitive personal information in community areas. Parents and guardians should supervise their children's participation as appropriate.

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

We may update this Privacy Policy periodically as our programs, technology, or legal requirements change.

When material changes are made, we will update the effective date shown at the top of this policy.

We may use the information we collect to:

• Provide and manage your Be Solid Learning membership

• Deliver educational materials, programs, Live Labs, and other services

• Communicate with you about your membership

• Send program updates, newsletters, resources, and promotional communications

• Process payments and maintain transaction records

• Improve our website, curriculum, programs, and member experience

• Respond to questions or customer-service requests

• Protect the security and integrity of our services

• Comply with applicable legal obligations

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications. We may still send necessary account or membership-related communications.

Our website and third-party services may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website, maintain website functionality, measure performance, and improve our services.

Your browser or device may allow you to limit or disable certain cookies. Doing so may affect some website functionality.

Be Solid Learning may occasionally record educational sessions, events, or other programming. When recordings are intended to include identifiable participants for uses beyond providing the program itself—such as marketing or promotional purposes—we will seek appropriate permission when required.

Participation in Be Solid Learning does not, by itself, grant Be Solid Learning unrestricted permission to use a child's name, image, likeness, or personal story for advertising or promotional purposes.

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information associated with you or your child.

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You may contact us to make a privacy-related request. We may need to verify your identity or parental/guardian relationship before completing certain requests.

Be Solid Learning provides family-centered educational programming that may include activities designed for children and teenagers. Memberships and accounts are intended to be established and managed by a parent or legal guardian.

Parents and guardians are responsible for their children's participation in Be Solid Learning programs and for determining which activities and community features are appropriate for their children.

We do not knowingly seek to collect personal information directly from children under 13 without appropriate parental involvement or consent. If we learn that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take reasonable steps to delete it.

Parents or legal guardians who have questions about information associated with their child may contact Be Solid Learning using the contact information below.

Be Solid Learning uses third-party platforms and service providers to operate portions of our business, which may include website hosting, membership/community services, payment processing, email communications, scheduling, analytics, video conferencing, and other technology services. These providers may receive information necessary to perform services on our behalf and may maintain their own privacy policies and terms. We do not sell your personal information to third parties for monetary compensation.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online service, electronic transmission, or storage system can be guaranteed to be completely secure.

If you have questions about this Privacy Policy or how Be Solid Learning handles personal information, please contact:

Be Solid Learning Company

info@besolidlearning.com