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Frequently Asked Questions

Welcome to the Be Solid Learning family! Below are answers to some of the most common questions we receive. If you still need help, feel free to reach out — we're here for you!

What is Be Solid Learning?

Be Solid Learning is a family membership designed to help parents and children grow together. Through the Parent Academy, Kids Academy, Family Academy, live coaching, practical resources, and the SOLID Framework™, families build stronger relationships, greater confidence, and lifelong character.

What is Included Each Month?

A parent workshop and live Q&A, weekly live Kids Labs for each child, short video lessons, weekly family challenges, conversation guides, printables, and access to the private member community.

What Ages Does Be Solid Learning Serve?

Be Solid Learning serves children ages 4-18 through our five academy pathways:

  • Discoverers (Ages 4-6)

  • Explorers (Ages 7-8)

  • Anchors (Ages 9-12)

  • Navigators (Ages 13-15)

  • Wayfinders (Ages 16-18)

Children are placed into age-appropriate cohorts.

How much does it cost?

A Be Solid Learning membership is $97 per month and includes access for your entire family.
 

Can I cancel my subscription?

Yes, anytime, from your account. You keep access through the end of the month you’ve paid for, and you won’t be billed again.

When will I be billed?

You will be billed on the same day each month based on your original sign-up date.

Are the Be Solid Labs Live?

Yes. Children participate in weekly live, interactive Be Solid Labs each month designed to help them practice the monthly life skill alongside peers.  

How Large are the Labs?

Labs are intentionally kept small to encourage participation, connection, and meaningful discussion.  Typically 12 or fewer children in each lab. 

Are Sessions Recorded?

Parent workshops are recorded and posted in the member community. Kids Labs are not recorded for public use. We’ll only use a recording or photo of your child with your written permission.

I have kids in different stages.  How does that work?

Each child joins the Lab for their own stage, and the whole family does Family Academy together. 

Is this Therapy or Counseling?

No. Be Solid Learning is an educational and coaching-based membership designed to teach life skills, strengthen families, and support personal growth through practical learning experiences, activities, coaching, and community.

While many of our tools are informed by counseling, education, and child development principles, Be Solid Learning is not a therapy, counseling, or mental health treatment program.
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Families seeking individualized counseling, therapy, or clinical support may benefit from working with a licensed mental health professional in addition to participating in Be Solid Learning.
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For families interested in individual coaching or counseling services, additional resources and referrals may be available upon request.

Can My Family Join in the Middle of the Month?

Absolutely. Be Solid Learning is designed so families can begin at any time.

When you join, you'll start with our short Start Here experience and then jump into the current month's journey right where we are. Your child can attend the next Live Kids Academy Lab for their developmental stage—there's no need to complete previous weeks first.
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Earlier resources from the month will be available if you'd like to explore them, but there's no catching up required. You're not behind. Start where you are. When the next month begins, you'll move through the full monthly rhythm alongside the rest of the Be Solid community.

Does My Child Need to Complete Earlier Be Solid Stages Before Joining?

No. Your child begins at the developmental stage that matches their current age and season of growth.
 
A child joining at 13 doesn't need to complete the younger stages first. They'll begin as a Navigator and participate in experiences designed specifically for that developmental stage.

The SOLID principles remain consistent across every age. What changes is how children understand, practice, and apply them as they grow.

How Can I Contact Customer Service?

Email us anytime at helpdesk@besolidlearning.com or use the Contact Us form on our website. We respond within 24–48 hours on weekdays.

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